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applicants

Full-time Systems Engineer

at Armia Systems (P) Ltd. in Ernakulam

Systems Engineer
We are inviting experienced Engineering and MCA graduates with passion for Linux to build their career with our fast growing company. You will provide advanced technical support and trouble shooting to Armia clients worldwide. On a day to day basis, you will be dealing with our international clients and major web hosting providers and ISPs managing their servers. Provides technical advice and trouble shooting for web hosting customers on web site hosting, security, and domain name management.

Requirements:
•1-3 years experience
•Full Time Graduates or Post Graduates in BE/B.Tech, MCA, M.Sc. in Electronic or Computer Science.
•RHCE is a plus.
•Good Linux knowledge is a must.

Preferred Skills
•Excellent written and verbal communication skills
•Ability to handle English language as if it is your first language.
•General knowledge of Networking, Hardware, software
•Proficient in Linux
•Should be available for 3 shifts to provide 24X 7 customer support.
•Good Knowledge on Web server, Mail server, DNS, FTP, SSH ( Thorough knowledge on Apache and DNS will fetch you the job)
•Good understanding about usage and purpose of Firewalls.
•Good Team player - Able to work independently and well on a team.
Caring and no bossy attitude.
Willingness to share your knowledge with your colleagues.
Passion to excel in whatever you do.
Creative thinking and ability to 'think outside the box' are ESSENTIAL.
Honesty and Integrity
•The ability to respond effectively under pressure

Roles & Responsibilities
The responsibilities include but not limited to the following:
•Provide live chat support.
•Monitor severs and networks and escalates to the corresponding department.
•Provide basic customer support through ticketing system.
•Carry out tasks under the supervision of mentor.
•Identification of various server issues and act according to the guidelines.
•Documentation of issues.


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Published at 28-01-2015
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