This job ad has been posted over 60 days ago...
1

applicant

Full-time Executive - Customer Care, Support &Coordination

at Anvita Tours2Health Pvt. Ltd. in infopark Koratty, Thrissur

Executive - Customer Care, Support &Coordination
Job Description
The person will be responsible for
•Guiding customers how to use the services, training them on new updates on the site.
•Giving Service calls to all the Existing customers. Resolving New & Existing client’s queries and complaints.
•Preparing website site map, schedule work to programmer, designer, send designs and completed work to customers over email and communicate the same over telephone.
•Take requests from customers. Also, verify if request from customers are approved for work and act as a bridge between the production staff and customers.
•Follow up with the customer for balance payments, renewals. Send Proforma Invoice, Renewal Invoice, Part Payment Invoice and Receipts.

Job Profile: Key Responsibility Areas:
•Coordinate with client and the designated teams for designing of websites, mail, newsletters, logos and other related works.
•Keeping track of the designing process.
•Follow up with client and the respective teams.
•Ensure timely completion of work and escalate delay any if to the management and also if required to the customer.
•Follow up with the customer for balance payments, renewals. Send Proforma Invoice, Renewal Invoice, Part Payment Invoice and Receipts.

Desired Profile:
Qualification:
•Graduate with good verbal communication in English (Any Degree and Freshers can also apply-Female Candidates only).Knowledge of Hindi or Tamil will be an added advantage.
•Job seekers with prior experience of 6 months & above in telesales / lead generation would be preferred
Experience: 0-1 yrs
Required Skills:
• Knowledge of MS Office and computer is must
• Should have good knowledge of internet and how to use internet.
• Immediate joining


Recent jobs at Anvita Tours2Health Pvt. Ltd.
Full-time Senior Programmer & Team Leader (2-4 Exp) at Anvita Tours2Health Pvt. Ltd. in Thrissur 17-04-2017
Full-time Senior Programmer & Team Leader (2-4 Exp) at Anvita Tours2Health Pvt. Ltd. in infopark Koratty, Thrissur 29-08-2015
Full-time Telemarketing /Telesales executive at Anvita Tours2Health Pvt. Ltd. in infopark Koratty, Thrissur 29-08-2015
Full-time Seo Executive at Anvita Tours2Health Pvt. Ltd. in Thrissur 20-02-2013

« Go back to category
Is this job ad fake? Report it!   
Recommend to a friend
Published at 29-08-2015
Viewed: 732 times
Job4Kerala.com is the online employment and job portal for keralaites.The jobs are updated frequently, come and see what new jobs are posted each day in job 4 Kerala. All the job seekers can contact the job poster / employer directly for the application process. Also the online job application can be used for the process.