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Full-time Walk in interviews @Sutherland Cochin!! Immediate vacancies for international voice process!!

at in Ernakulam

Job Title: Customer Support Consultant
Process: customer support
Job Location: Cochin, Kerala
Positions Available: (Level 1 - Full Time Employee)

Greetings from Sutherland Global Services!

We are looking for the following positions and the skill sets indicated alongside:

Customer Support Consultants

Responsible for answering customer calls abiding by the prescribed norms
An aptitude for Customer Support
Involves resolving customer queries
Involves updating customers on latest information on a product or service
Should be patient enough to handle any kind of customer queries.

Any Graduate/ 10+2+3 Certificate Holder (Fresher)
Any Graduate / Under graduate holding minimum of 6 months of International BPO experience.(Tenured)
Willing to work US shifts (Rotational)
An aptitude for customer service and Computer troubleshooting
Excellent oral and written communication skills (English)
Keyboarding Skill (WPM – 25 to 30) Accuracy (85%)
Must be able to join immediately- work location would be Cochin
Prior experience with an international BPO would be an added advantage.
Willing to relocate to Cochin, if a non-Keralite

Communication Skills:
Verbal: Fluent in English
Written: Good written skills in English.

Terms and Conditions :
Must be able to join immediately as the requirement is urgent
Should be willing to work night shifts (Rotational)
Free cab facility with pick up and drop for all night shifts (within transportation boundary)
Location: Cochin

For more details contact -
Ajisha Sara Mohan
Sutherland Global Services
Talent Acquisition Team
Mob: 0484 4134810/9447179207

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Published at 20-10-2016
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