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Full-time US Medical Support (Voice Outbound US Process) – Night Shift

at Aabasoft Technologies India Private Limited in Ernakulam

US Medical Support (Voice Outbound US Process) – Night Shift
• Excellent communication skill with fluency in English.
• Ready to work in night shifts.
• Ready to relocate.
• Language Skill: English
• Cab Facility Available.
• Selected candidates are required to join immediately
• Qualification: Graduates or above/Fresher’s or experienced.
• Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services
• Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship.
• Follows up with customer via telephone following initial sales contact.
• Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product.
• Consistently meets departmental sales goals.
• Continued product education to better service customer calls
• Maintains accurate daily record of sales in sales tracker.

Skills/Requirements
• One or more years’ experience of Telesales in a high volume fast, paced environment
• Strong customer service and telesales skills
• Experienced with Web Based Applications and Windows
• Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
• Ability to manage sensitive and critical client information
• Excellent verbal and written communication skills
• Problem solving and decision making skills
• Superior closing skills


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Published at 03-04-2017
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